Vacation Home Rental Terms and Conditions

Vacation Home Rentals Terms & Conditions

For the purposes of these Terms & Conditions, the word "owners" applies to the actual owners or the management company acting on their behalf. The word "hirer" applies to the person who is the payee and main contact for transactions and correspondence appertaining to the short term leasing of the home.

Vacation Home Rental Bookings - a booking is only deemed legally binding between the owners and the hirer once payment of the required deposit has been paid by the hirer and the owners have cleared the funds and issued written confirmation to the hirer.

Once the booking has been confirmed, the hirer agree to the rules, regulations and legislation appertaining to the lease of the home.

The hirer agrees to hold harmless the owners from any and all illnesses or injuries to occupants, family members or guests occurring on or about the premises, or any suits or claims of any occupant, family member or guest in reference to damaged, lost, stolen or destroyed personal belongings.

The hirer agrees to hold harmless the owners from any disruption to their vacation through "acts of god" such as inclimate weather etc.

The hirer agrees to assess their individual situation and arrange personal travel insurance before traveling if considered necessary to protect themselves in the event of any of the aforementioned possibilities.

Deposits - At time of booking, a non-refundable deposit of 20% is required to secure the booking. Until this deposit is received and cleared, the booking will be classed as "provisional" and therefore still available.   This means that, should another hirer request the same week(s) and produces their deposit first, then your booking for that period will become void and other dates will need to be clarified.

Security Deposit - After the booking has been confirmed by the owners, and no less than 7 days prior to the commencement of the short term lease date, the hirer must provide to the owners, a Visa, MasterCard or American Express deposit of US$300 per stay.

NO charge will be made to the credit card unless there are damages to the assigned property.

In the unlikely event damages exceed US$300, the hirer will be provided with a full breakdown of all damages along with a statement showing the excess that is being charged. Failure to pay will result in further action being taken to secure payment.

Payment Methods - PayPal, Personal Cheques, Bankers Draft, Wire Transfer or Credit / Debit Card - (note: a 4% surcharge may be levied for credit cards / paypal payments).

Currency preferred US$ or Sterling, but some other currency payments may be acceptable.

All currencies other than US$ will be processed at current exchange rates prevailing at time of payment. Please note that any charges levied on the owners in connection with the currency exchange will be charged to the hirer.

Final Payment is due no less than 21 days prior to commencement of stay.

Special Payment Terms - Monthly installments terms are available on request and will be entered into at the discretion of the owners. If granted, a 5% handling fee will be added to the total rental cost. Please note that credit checks may be carried out on application.

Bookings for Minimum Stay Periods - Bookings are normally only accepted for a minimum of 5 nights during Low Season and a minimum of 7 nights during High Season and Holiday Periods.

Exceptions are at the discretion of the owners and will incur an additional charge of $125 per stay.

Check-In / Check Out Times - Check In 4.00p.m - Check Out 11.00a.m.

Check In can be anytime after 4.00p.m. but will still be charged as if occupation was from 4.00p.m.

Late Check Out may be able to be extended past 11.00a.m. subject to prior notification to the owners and availability. This will be charged for at the rate of $75 per hour from the time of 11.00a.m. until the hour of 4.00p.m.

If Check Out needs to be extended after 4.00p.m. subject to prior notification to the owners and availability, a full night will be charged for.

If late Check Out is NOT Authorized and agreed by owners, a full night will be charged regardless of the number of hours Check Out is delayed by.

Key Pick Up Times - Keys may be picked up 24 hours a day. A mailbox is used after hours.

Cancellation Policy - Verbal or telephoned cancellations will not be accepted. Cancellations will only be accepted in writing and must be made AT LEAST 28 days prior to the arrival date.

Written cancellations MUST contain a valid signature (i.e. not a digital signature).

If cancellations are made 28 days or more from the arrival date, a full refund less administration and bank/credit charges (notified at time of cancellation) will be made.

If cancellations are made LESS than 28 days from the arrival date, no refunds will apply.

No-shows will not be entitled to any refunds.